Privacy

Dossio helps you put together your rental application dossier. To do that, the service processes personal data — including sensitive data, such as the documents you upload. Dossio is built to process the strict minimum. This page explains which data, why, where it is hosted, and how to delete it.

1. Who is responsible for processing?

The dossio.ch site and the associated service are operated personally by Mate, founder, based in Switzerland, as a self-employed individual. Full legal identification — full name and contact address — will be added here before paid plans are introduced.

Data protection contact: founder@dossio.ch

2. What data do we collect?

• Your account — your email address, used for passwordless magic-link sign-in.
• Your questionnaire answers — the information you enter to build your dossier: identity, household composition, employment and financial situation, current and desired housing. They are saved to your account so you can reuse them.
• The documents you upload — for example an ID, a payslip or a debt-collection register extract, depending on the documents you attach. These are sensitive data; they are stored encrypted in a private space that only you can access.

We use no tracking cookies, no ad-targeting tools, and no Google Analytics.

3. What is this data used for?

• Generating your motivation letter and assembling your dossier into a single PDF.
• To draft the letter, the text of your answers and of the listing is sent to an artificial-intelligence model (see section 5). The documents you upload are never sent to that model: they are used solely to be assembled into your PDF.
• Replying to your messages when you write to us.

We carry out no profiling, sell no data, and use your data for no advertising purpose.

4. How long do we keep this data?

Your data is kept for as long as your account exists. You can delete your account and all of your data — answers and documents — at any time, directly from the app. Deletion is immediate and permanent.

You can also request it at founder@dossio.ch.

5. Who do we share this data with?

To run the service, we rely on the following subprocessors:

• Vercel Inc. — website hosting and server execution. Frankfurt region (EU).
• Supabase, Inc. — database, authentication and encrypted storage of your documents. Frankfurt region (EU).
• Amazon Web Services — artificial-intelligence model (Amazon Bedrock) that drafts the content of your motivation letter. Frankfurt region (EU).
• Hostinger International Ltd. — domain registration.

Your data and documents are hosted and processed in data centres located in the European Union (Frankfurt). We host no data in the United States. The text sent to the artificial-intelligence model is not used to train models.

6. Your rights under the nLPD

The revised Swiss Federal Act on Data Protection (nLPD), in force since 1 September 2023, grants you the following rights:

• Access — find out whether we process your data, and what
• Rectification — have inaccurate data corrected
• Deletion — erase your data, directly in the app or on request
• Objection — refuse certain types of processing
• Portability — receive a copy of your data in a common format

To exercise any of these rights, write to founder@dossio.ch. We answer within 30 days.

If you believe we have mishandled your data, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC): edoeb.admin.ch.

7. Security

Sign-in uses a magic link sent by email: there is no password to remember or to leak. All data travels over HTTPS. Your documents are kept in a private storage space, encrypted at rest, and database-level access rules ensure each person can access only their own data.

So you don't lose your progress, a draft of your questionnaire answers is kept in your browser's local storage. It stays on your device and is cleared when you delete your account or your browsing data.

8. Updates

This policy will evolve with the service — in particular when paid plans are introduced. The date at the top of this document reflects the version in force.